I had issues with the app and when I eventually got through on the phone I was redirected to the app. I’d had a cab booked and went on the app at the time the cab was due, to check the booking but it showed up as cancelled! When I eventually got through to the call handler they said that I had cancelled my booking and they could not get a cab to me for another 45 mins as my cab had been redirected and there was nothing they could do. I was very disappointed as I was told that although they could get me another cab they could not guarantee when that would be. I was told that they would get me a cab asap but I was not sent any information. If it had not been for a phone call from a cab driver to tell me they were waiting for me I would have had no idea they were waiting. Thank you for that as I could not get though in the phone to find out what was going on.

everything, friendly, reliable, what's not to like

I would never use anyone else the fact that the drivers are - local lads -friendly -always on time and the best is that they have the heaters on full belt fantastic service 10/10

very punctual always very polite and helpful staff.

they need to slow down driving round like a idiot ive just had my kids in the car and the owner cum flying round on my side gona end up crashing

booked a taxi to the airport and one for coming back this one being early hours both drivers were well mannederd and polite very talkative too would recommend to everyone 😊

got a taxi to blaydon the other day it's the first time in in a while we have felt comfortable and had a laugh with our local taxi driver would definitely recommend and will be using again.

used today to take me to the RVI, even picked me up 6 hours later, great service, on time & will use them in future, many thanks.

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Spot on service from Local Taxis. Text saying who's picking us up followered by another text saying he was outside. 5🌟

Great service fantastic prices

Twice i have used them and both times they arrived quickly and were very friendly would defo recommend them xxx

Used for both journeys to and from airport, on return phoned from airport at 12 midnight, I was very grateful they were quick as I was on my own a very efficient, professional and friendly service. Thank you

Excellent service yesterday to and from whickham. would highly recommend

Local Taxis saved me today After my other Taxi didn’t arrive They picked me and my kids up Dropped them at school and got me to my interview on time Best Service I’ve ever had My first choice from now on Thank you.

Best taxi service ever! Wouldn’t ring anyone else & big shout to Steve who always looks after me n makes sure I get home safe. Credit where credits due 🙌🏼🙌🏼🙌🏼

Always on time, very polite drivers and always willing to help anyway they can, great bunch of drivers. I wouldnt use anyone else xxx

Had an excellent experience going from house to the airport at an awful time in the morning. My driver was so helpful and so lovely - wishing you all the best. Very reliable

used today to take me to the RVI, even picked me up 6 hours later, great service, on time & will use them in future, many thanks.

Taxi's are on time. Driver's are polite and friendly. It's nice to see some of the driver's wearing shirts with company logo on. Gives them a smart, professional appearance. Clean cabs. Decent prices and it's nice to see the 'Set Fares' for hospital's and airport. A happy customer.

Very polite drivers would recommend

Absolutely great service, we had a cab to and from Newcastle / Rowlands Gill last night (Feb 22nd) and I can’t praise both drivers enough. Would deft recommend.

Excellent service for airport runs, great prices and very clean cars. Bonus is they know where they're going without a sat nav!!

Can’t thank your 2 drivers enough today for getting me to QE and back home. Thanks to Phil for helping me from the door to the car through the snow and to Steve helping me from his car to the door on my return. Thanks again guys 👌🏻👏🏻

Used ur taxis twice yesterday and all I can say is I was extremely satisfied with the friendly drivers and very punctual ... highly recommended ... thank you x

On time good prices pleasant drivers.I am an ex taxi driver and appreciate good servicce

great service getting me home safely last night. also providing the car details was fab. thanks will be using again

Was stuck today trying to get a bedframe from Denton View too Parkhead, Rang every taxi firm I could and everyone refused to drop a back seat too fit it in but thankfully Local Taxis had no problem coming, dropping a back seat and giving me a hand loading and unloading as I was by myself, and didnt even want extra cash for doing so! absolutley amazing service and can't thank them enough!!

Awesome service to airport early hours in the morning and from airport today both gent's were lovely and chatty.iits nice to have local lads taking you where you want to be. will definitely be using you again.

Very helpful and friendly great lads

I would just like. To thank our local taxi firm. For their very quick response yesterday i couldnt have got to my daughter (who is heavily pregnant) as quick as you got me there when she had fallen and hurt her self x then. I had to ring again within 5 mins You were there to take us urgently over to RVI. X. Fantastic service today will recommend you to everyone THANKYOU. So much.

Great quick service. Very friendly and helpful drivers.

highly recommended all local drivers

Excellent service. Arrived promptly, vet friendle and very reasonably priced.

Great service. All local drivers on time and clean cars. No more to be said.

Fabulous LOCAL people. Both taxis were early by a couple of minutes... bonus. Friendly local lads just what I want as a young women getting in a taxi on my own. Definitely recommend and be using them from now on 👌🏽👏🏻